There could be multiple reasons of website inaccessibility. Based on the result or message you are seeing while accessing website, we have highlighted common issues and the potential solutions.
This site is not reachable
- This issue is very rare.
- It may appear shortly when website is going though security updates.
- If it continues to display for several days, please make sure your system’s date and time is correct. Our website is served through secure protocol which requires correct date and time from the local systems accessing our website.
If that still doesn’t work or explain, you might need to ‘Clear your cache’. This is a common issue and need for websites and browsers. Follow the below steps to ‘clear the cache’:
- For Windows:
- Open Command Prompt or CMD
- Type /ipconfig flushdns
- Press enter
- For Mac users:
- Open Terminal
- Type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
- Type your password and press Enter
The website is ongoing technical changes or maintenance mode is active
If you are seeing maintenance note, it means the website is undergoing updates and maintenance. It will be back shortly.
This website redirected too many times
This is very rare and may appear only for few minutes while technical updates.
This website is dangerous
Sometimes due to mismatch of your system time with our security protocol or during renewal period of our website’s security period, you may see similar messages. Please do not worry about this as your data is still secured with us and we are not requesting for suspicious information.
This website is blocked or cannot be visited.
These errors also appear when your system’s or your internet service provider’s firewall is blocking websites from certain regions, hosts, or networks. In this case, please disable your firewall or contact your ISP to whitelist the website for you. If they inform you with a reason of restriction on our website, please note it and share with us. In case if its a valid reason, our teams will surely rectify the issue and pay thanks to you.